Knowledge Base
General Internet
Internet Basics
Keeping password(s) safe and secure
Basic FTP Settings
Firewalls
TCP/UDP Ports
Blocked Ports
Port List -- Ports 0 - 620
Port List -- Ports 621 - 1482
Port List -- Ports 1483 - 2045
Port List -- Ports 2046 - 2705
Port List -- Ports 2706 - 3263
Port List -- Ports 3264 - 3847
Port List -- Ports 3848 - 7500
Port List -- Ports 7501 - 65535
NAT and Port Passthrus
IP Justification Form
How do I identify my version of Windows?
IPConfig & WinIPCFG Explanations
Performance Help
Ping Explanations
Reinstalling TCP/IP in Windows
Anti-Virus Information
Using TCPView to pinpoint false virus reports
Spyware and Ad-aware Information
Connecting Video Game Consoles
Dial-Up
Windows
Windows 95
Create a New Dial-Up Connection
Reconfigure an Existing Dial-Up Connection
Network Control Panel
Adding the Dial-Up Adapter
Adding the TCP/IP Adapter
Windows 98
Create a New Dial-Up Connection
Reconfigure an Existing Dial-Up Connection
Network Control Panel
Adding the TCP/IP Adapter
Adding the Dial-Up Adapter
Check Modem Settings
Windows ME
Create a New Dial-Up Connection
Reconfigure an Exisitng Dial-Up Connection
Network Control Panel
Check modem settings
Windows NT 4.0
Create a New Dial-Up Connection
Reconfigure an Existing Dial-Up Connection
Network Control Panel
Windows 2000
Create a New Dial-Up Connection
Reconfigure an Existing Dial-Up Connection
Windows XP
Create a New Dial-Up Connection
Reconfigure an Existing Dial-Up Connection
Mercury Software
1.0
First-Time Installation
Reconfiguring the Mercury Desktop software
Vista
Creating a Dial Up Connection In Windows Vista
Macintosh
OS 7.5 - 8
Mac TCP & Config PPP setup for OS 7.5-8
OS 8 - 9
PPP
OS X
Dial-Up Settings
Internet Control Panel
Network Settings
LAN Network Settings for DHCP
LAN Network Settings for DHCP with fixed IP address
Manual Configuration
Troubleshooting
Dial-Up Networking
Reinstalling Dial-Up Networking
Windows 95 - Reinstalling Dial-Up Networking
Windows 98 - Reinstalling Dial-Up Networking
Windows ME - Reinstalling Dial-Up Networking
Windows NT 4.0 - Reinstalling Dial-Up Networking
Windows 2000 - Reinstalling Dial-Up Networking
Windows XP - Reinstalling Dial-Up Networking
Phone Line Noise
Error Numbers
Basic Terminology
Difficulty Connecting
RNAAPP
Propel
Propel Troubleshooting
ISDN
Initilization Strings
Modems
Control Panel
Windows
Windows 9x
Check Modem Settings
Windows NT 4.0
Check Modem Settings
Windows ME
Check Modem Settings
Windows 2000
Check Modem Settings
Windows XP
Check Modem Settings
Macintosh
OS 8-9
Check Modem Settings
OS X
OS 10.2 - Jaguar
Troubleshooting
Windows
Running Modem Diagnostics
Windows 95 - Running Modem Diagnostics
Windows 98 - Running Modem Diagnostics
Windows ME - Running Modem Diagnostics
Windows 2000 - Running Modem Diagnostics
Windows XP - Running Modem Diagnostics
Propel Accelerator
Who benefits most from the Propel Accelerator solution?
How does Propel's solution compare to DSL or cable modem?
How does Propel work?
How does Mercury come up with the up to 5X claim?
Will I ever see out-of-date Web pages when using Propel Accelerator?
How long will it take to download Propel Accelerator?
I travel. Does Propel Accelerator work anywhere I use my PC?
Does Propel accelerate DSL or cable?
What types of content does Propel accelerate?
How do I get Propel Accelerator?
I installed Propel Accelerator and now I cannot seem to access the Internet. What should I do?
Ensuring that "Use a Proxy" is checked
Uninstalling Propel Accelerator
Dial-up - Getting disconnected?
Disconnect after Sending and Receiving
Web Hosting
Personal Web Space
Hit Counter
Form To E-Mail Generator
E-Mail Fields
Message Content Fields
Example Form
Internal
E-Mail
Common POP3 Telnet Commands
Links / URLs in Outlook Express not Working
SMTP Security
SPF: Sender Policy Framework
DNS Blacklist: sbl-xbl.spamhaus.org
Protocol Filter
Forced Authentication
Validate Sender Address
Mail Relay
Scan Attack Blocking
Recipient Blocking
SPAM Scanning
SURBL - Spam URI Realtime Blocklists
Common Email Questions
Sending Email
Attaching a File to an E-mail
Forwarding a message as an Attachment
Who needs SMTP Authentication?
How to Access the Quarantine Folder in Webmail
Macintosh
Mac OS X Mail
2
Mac Mail X 2.0 - New Account Setup
Mac Mail X 2.0 - Reconfigure Your Account
3
Mac Mail X 3.0 - New Account Setup
Mac Mail X 3.0 - Reconfigure Your Account
Windows
Microsoft Outlook
2000
Outlook 2000 - New Account Setup
Outlook 2000 - Reconfigure Your Account
2002-2003
Outlook 2000/2003 - New Account Setup
Outlook 2002/2003 - Reconfigure Your Account
2007
Outlook 2007 - Reconfigure Your Account
Outlook 2007 - New Account Setup
Outlook Express
4
Outlook Express 4 - New Account Setup
Outlook Express 4 - Reconfiguring Your Account
5
Outlook Express 5 - New Account Setup
Outlook Express 5 - Reconfiguring Your Account
6
Outlook Express 6 - New Account Setup
Outlook Express 6 - Reconfiguring Your Account
Outlook Express 6 - (IMAP) New Account Setup
Reinstalling Outlook Express in Windows XP
Mozilla Thunderbird
Thunderbird - New Account Setup
Thunderbird - Reconfiguring Your Account
Windows Mail
Windows Mail - New Account Setup
Windows Mail - Reconfiguring Your Account
Windows Live Mail
Windows Live Mail - New Account Setup
Windows Live Mail - Reconfiguring Your Account
Webmail
Importing Contacts to Webmail
Exporting from Thunderbird 3.0
Exporting from Outlook Express 6
Exporting from Outlook 2003
Exporting from Outlook 2007
Webmail Quarantine
Webmail Management Settings
General
E-Mail Statistics
Virus Protection
SPAM Stopper
Blacklist
Whitelist
Attachment Blocking
Forwarding
Auto Reply
Message Footer
MyMercury.Net Settings
Web Space
Webmail Browser Compatability
DNS
DNS Overview
DNS Management
Customer Hosting E-mail Services
Customer Hosting Web Services
Back-Up E-mail & Slave DNS Services
Mercury Hosted E-mail and Domain Services
Web Forwarding Service