Platypus Knowledge Base

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Knowledge Base

DNS

DNS Overview

DNS Management

Customer Hosted E-mail Services

Customer Hosted Web Services

Back-Up E-mail & Slave DNS Services

Mercury Hosted E-mail and Domain Services

Web Forwarding Service

E-Mail, Calendar, and Contacts

Mac

Mac OS X Mail

New Account Setup

Reconfigure Your Account

New Account Setup

Reconfigure Your Account

OS X El Capitan - New Account

OS X Sierra - New Account

Mobile Devices

Android

ActiveSync

iPod, iPhone and iPad

E-Mail

ActiveSync

Windows

Microsoft Outlook

2002-2003

New Account Setup

Reconfigure Your Account

2007

Reconfigure Your Account

New Account Setup

2010

New Account Setup

Reconfigure Your Account

2013

New Account Setup

Reconfigure Your Account

2016

New Account Setup

Outlook Express

Reconfigure Your Account

New IMAP Account Setup

Mozilla Thunderbird

New Account Setup

Incredimail

New Account Setup

Windows Live Mail

New Account Setup

Windows 10 Mail

New Account Setup

How to share Calendars and other resources

Internet

Wireless

Helpful tips for lowering your Nest Cam's Internet usage

Internet Basics

Keeping password(s) safe and secure

Basic FTP Settings

Resetting IP Address (Windows)

Resetting IP Address (Mac)

Data Usage

Phone

Cisco Business Phone

Configure One-Touch Dialing

Configure Find Me-Follow Me

Additional Information

Home Phone

Checking Voicemail

Disabling and Re-enabling Caller ID on Outgoing Calls

Home Phone Wiring Help

Mitel-Aastra Business Phone

Quick Start Guide and Phone Manuals

eFax

Troubleshooting

Yealink Business Phone

Quick Start Guide and Phone Manuals

eFax

Troubleshooting

Android/Apple Smart Phones - Zoiper SIP calling App

Grandstream Soft Phone App

Telephone Relay Service (TRS) Information

Enhanced 911

Enhanced 911 Information

E911 Location Update

Web Hosting

Web Hosting Quick Start Guide

Personal Web Space

Hit Counter

Form To E-Mail Generator

E-Mail Fields

Message Content Fields

Example Form